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FAQ

​Placing an Order

How to make an order

 

Just simply send us a message through our social media channels (Facebook or Instagram) and we will get back to you as soon as possible! You can find our social media channels at the top right corner of our page! 

Payment

What are your payment options?

 

We accept final payments through cash and Interact e-transfer.

Pick Up and Delivery

Policy

By placing an order you are automatically agreeing to the following terms and conditions:

  • We require 50% downpayment to secure your order

  • All payments (including down payments are final)

  • Payments are accepted through cash (exact cash only) and e-transfer

  • All arrangements must be picked up on the set date and time

  • Any changes to pick up date and time must be done at least 3 days prior. Any changes made within 24 hours of pickup time is subject to additional charge of $5

  • We ask that all orders to be placed at least 3 days prior. Any orders made later will be subject to additional charge of $5

  • Please note: By delaying pick up on the day of may affect the quality of the product. We will not be responsible for any negative results that was caused due to your delay in pick up.

Disclaimer

Where can I pick up? 

Pick up will be done in Woodbridge, Vaughan. We will provide you with the exact location and time after you have placed your order and payment is confirmed. 

Do you deliver? 

​Currently we only offer free delivery in Vaughan. Delivery outside of Vaughan can be arranged, but is subject to additional charge depending on the distance. 

Berries and flowers' prices fluctuates depending on the season. Therefore prices varies and additional charges may apply. We reserve the rights to make price adjustments to any current products without any prior notice. All flower arrangements varies. We will do our best to meet your preferred colour scheme. However we cannot guarantee your arrangements to be exactly the same as the one pictured. Please contact us for more information.

Have questions? Send us an email!

Thanks for choosing us!

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